Frequently Asked Questions

Our booking process is simple. Click the scheduling button below and choose the package you would like to purchase. Please remember to add time, date, and location of the event. After pressing submit, within 5-8 hours, we will send you a quote. You have 48 hours to make your deposit and sign the contract.

We recommend booking at least 4-6 weeks in advance to ensure availability, especially during peak seasons like summer and holidays.

We specialize in intimate birthday packages that include themed teepees (including slumber party), children's tables and chairs, small bounce houses, dramatic play sets, sensory and soft play setups. Each package is customizable to fit your party's needs. Check our "Packages" page for more information.

Yes, we provide a variety of themed decorations, including popular characters and custom designs. Let us know your child's favorite theme, and we’ll bring it to life!

Our setups are perfect for children aged 1 to 13 years old. We can tailor the decorations and equipment to suit different age groups.

Yes, we offer customizable packages to ensure your child’s party is exactly as you envision it. Contact us to discuss your specific needs and ideas.

The standard rental period is up to 4 hours. The slumber party teepees must be picked up by 11am the next day. Additional hours can be arranged for an extra fee.

Absolutely! Our team will take care of the entire setup and breakdown process, so you can focus on enjoying the party.

Yes, safety is our top priority. All of our equipment is regularly inspected, cleaned, and sanitized. The soft play areas are designed specifically for toddlers with safety in mind.

To secure your booking, a 50% deposit is required. Please note that 25% of this deposit will be retained as a non-refundable security deposit. The remaining balance is due 14 days before your event.

• Cancellation 14+ Days Before the Event:
  If you cancel your booking 14 or more days before the scheduled event date, you will receive a refund of any payments made, minus the 25% non-refundable security deposit.
• Cancellation Within 14 Days of the Event:
  Cancellations made within 14 days of the event will receive a refund of 50% of the total event cost, minus the 25% non-refundable security deposit. This will be retained to cover preparation.

Currently, we primarily serve Northern New Jersey and locations within 20 miles. However, we may accommodate requests for nearby areas for an additional travel fee.

Rush Delivery/Booking:

For bookings made within 10 days of the event, a rush fee of $75 will be applied to accommodate last-minute arrangements.

Travel Fee:

For events located more than 20 miles from Englewood, a travel fee of $1 per mile will be applied for the round trip.

Stairs Fee:

If our team needs to carry equipment up or down stairs, an additional fee of $10 per flight of stairs will be charged. This fee is necessary to cover the extra labor involved.

After-Hour Pickup:

For pickups scheduled after 9:00 PM, there will be an additional fee of $50. This allows us to accommodate late events while ensuring our team is properly compensated.